Every business depends on conversations — with prospects, customers, and partners. Yet most teams still juggle disconnected tools: one for live chat, another for calls, a spreadsheet for leads, and a knowledge base that nobody updates.
We built OpusVoice AI to bring all of that into a single, intelligent platform.
The Problem
Sales teams miss hot leads because they're buried in a queue. Support agents copy-paste the same answers dozens of times a day. Managers have no visibility into what's actually happening in conversations. And when a customer wants to escalate from chat to a phone call, it's a completely separate workflow.
Our Approach
OpusVoice AI is built around three core ideas:
AI-first, human-ready. Every conversation starts with our AI — trained on your knowledge base, tuned to your brand voice, and capable of handling the majority of inquiries. When a conversation needs a human touch, escalation is seamless.
Voice and text, unified. Chat and voice calls live in the same conversation thread. Transcripts, summaries, and lead scores flow together regardless of channel.
Real-time intelligence. Every conversation is analyzed for intent, sentiment, and conversion potential. Your team sees lead scores, not just message counts.
What's Next
We're just getting started. On the roadmap: automated workflows, deeper CRM integrations, multi-language support, and more. We'd love for you to try it out and tell us what you think.